Certainty delivered with
24/7 home visibility

Certainty delivered with 24/7 home visibility

myQ Video Monitoring

A video monitoring plan helps parents and homeowners achieve peace of mind by providing line of sight to all activity in and around their home - starting with the garage. With features like Person Detection, Motion Detection and Preview Notifications, rest assured you're in the know on who's home, what's happening and when.

Video Storage Plans

Starting at $3.99 / month

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See the whole picture

For when you want to see what is happening in and around your garage, myQ Video Storage allows you to record and view videos for up to 30-days. Whether you’re securing your garage, checking on the people who matter most or capturing a fleeting moment – a Video Storage plan lets you see the whole picture.

Preview Notifications

Preview Notifications

Preview notifications will send you a thumbnail alert when an event is recorded in the garage. Press and hold the notification to expand and see what happened and when.

Person Detection

Person Detection

People detection lets you know for sure if it was your kids coming home from school or delivery dropping off a package – know who is entering and exiting your garage.

Face Detection

Face Detection1

Be the first to use our exciting new feature. Receive notifications when specific people have come and gone from your home.

Motion Detection

Motion Detection

Motion Detection will alert you when something is moving in or around your garage. Is it the door opening or closing? Know with certainty with a Video Storage Plan.

Record, Save and Share

Record, Save and Share

Video is captured in 1080p full HD video when motion or a person is detected. Download and share video clips straight from your myQ app. Tag important recordings to save and store on the encrypted cloud.

Customize Settings

Customize Settings

Customize your Video Storage alerts in the myQ app. You can receive alerts for motion, delivery and access – or choose to turn them off.

Motion Sensitivity

Motion Sensitivity

Adjust motion sensitivity to customize the level of movement your camera detects.

Real talk with real myQ customers

Sofia

Indiana

“It's like having a trusted security companion by my side...”

Scott + Collette

New Jersey

“We totally feel confident in the safety of our home and our family thanks to our myQ camera and video subscription.”

Chadd + Family

California

“What I love about the myQ video storage plan is I get to make sure my grandma checks on my cat while we’re out of town.”

Compare Plans

Compare and select the plan that works for you.

30-Day 7-Day Basic No Plan
$99.99 / Year
(save $19.89)
$9.99 / Month
$39.99 / Year
(save $7.89)
$3.99 / Month
$19.99 / Year


Devices
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Multiple
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One
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One Secure View
Garage Door Opener
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Event History
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30 Days
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7 Days
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7 Days
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Smart Detection
Recordings
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Motion
Person
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Motion
Person
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Preview
Notifications
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Press & Hold
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Press & Hold
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Event
Recordings
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Open/Close
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Open/Close
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Open/Close
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Event
Notifications
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Motion
Person
Open/Close
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Motion
Person
Open/Close
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Motion
Open/Close
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Motion
Open/Close
Download,
Favorite & Share
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Enjoy myQ Video Storage free for 30 days

As soon as you set up your camera enabled device, your free 30-day trial of a 7-day Video Storage Plan will begin. Take advantage of all the features video storage has to offer—customized settings, motion detection, Preview Notifications and video playback. Record, save and share your videos with friends and family.

myQ Video enabled products

Choose a myQ Smart Garage Camera or camera enabled smart garage door opener to enable your Video Storage plan.

Smart Garage
Camera

Shop Now

Smart Garage
Video Keypad

Shop Now

Pro Installed LiftMaster
Garage Openers

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DIY Installed Chamberlain
Garage Openers

Shop Now
myQ Cloud Subscription FAQs
Do I have to sign up for a storage plan? Faq arrow

You do not have to sign up for a storage plan to stream live video. However, a subscription is required to automatically record and save video. A subscription is also required for our premium features such as People Detection and Facial Recognition.

Is there a free trial? Faq arrow

Yes. Try a 7-day video storage subscription for 30 days. Your trial begins as soon as you connect your myQ, Chamberlain, or LiftMaster video enabled device.

How many cameras are supported through a plan? Faq arrow

You can add multiple camera devices per household when purchasing the 30-Day video storage plan. All other plans are on a per camera basis.

Are my videos still being recorded even if I do not subscribe? Faq arrow

No video is recorded without a myQ Video Storage Plan.

How are videos stored? Faq arrow

Live video feeds are not stored. Recorded video events are stored in our encrypted cloud network.

If I don’t sign up for a myQ Video Storage Plan will I still get alerts? Faq arrow

You will still get access and motion alerts without a storage plan, but will have to immediately open the app and start a live stream to see what’s happening

How do I cancel my Video Storage Plan? Faq arrow

Change or cancel your plan at any time, by logging into www.myqservices.com using your myQ account.

What devices are eligible for the myQ Basic Video Storage Plan? Faq arrow

Any Chamberlain or LiftMaster Secure View Garage Door Opener with an integrated camera is eligible for the myQ Basic Video Storage Plan.

How does face detection work? Faq arrow

After capturing a series of pictures for the person’s face in the myQ App, the facial features will be converted into a unique biometric signature. From then on, each time a face is identified in a video, you will receive notifications when those faces have been identified by a myQ camera.

Where and what devices support face detection? Faq arrow

Face Detection is a paid, premium feature that is supported in the US and Canada, excluding the state of Illinois due to local legislation. Devices that store the unique biometric signature on the device, such as the Smart Garage® Video Keypad are available for use in Texas & Washington State, however due to local legislation in those states we are unable to support our cloud-based devices.3

How is my biometric data used? Faq arrow

Your biometric data is stored on the device or on our cloud network (depending on which device is being used) supported by advanced encryption technology.3 Each video recording, where a person is identified, is analyzed to compare faces identified in the video against the faces registered to each account owner’s facial library. If a match is identified, the video is labeled with the name of the identified face and a notification is sent to alert account owners and co-owners of the presence of that user/face.

How can I add friends and family to personalize the myQ experience with face detection? Faq arrow

You can scan up to 16 faces into a single myQ owners' account/library. Each person will need to “add an appearance”, complete the in-app consent form, and scan their face into the owners myQ account. Parents/guardians may complete the consent form on behalf of their children, while adult non-myQ account owners will need to consent for themselves.

Do I need to have the myQ app in order to have my face scanned? Faq arrow

myQ account owners/co-owners can complete a face scan into their account even if that person does not have a myQ account. However, each user must consent to our terms of use and privacy policy, which includes allowing the account owner/co-owner to manage their facial scan. It is also recommended that all users create their own account to make managing their data/ facial scan easier.

How do I manage or delete existing myQ faces? Faq arrow
  1. Tap your initials in the top/left corner to access your account menu
  2. Tap Face Detection
  3. Your face scan (and any minors or non-myQ account holder scans entered by account owners or co-owners) will be stored here
  4. Tap the name of the user you would like to Re-scan or Delete Scan
  5. Options to Delete or Re-scan the users face will appear at the bottom of the screen
  6. Make your selection accordingly

1 Face Detection is supported in the US and CA, excluding the state of Illinois for all devices. It is also excluded in Texas & Washington for all LiftMaster or Chamberlain Garage Door Openers with integrated camera andthe myQ Smart Garage Camera (models myQ-SGC1WLM & myQ-SGC1WCH with serial number beginning TC-0001).

2 The consumers who provided the testimonials were compensated. For more details, please see more for full disclaimer.

3 Cloud-based devices include: any LiftMaster or Chamberlain Garage Door Openers with integrated camera and the myQ Smart Garage Camera (models myQ-SGC1WLM & myQ-SGC1WCH with serial number beginning TC-0001).