Can the myQ Video Keypad control multiple garage door openers?

The myQ Video Keypad will control a SINGLE residential garage door opener. For a complete smart home ecosystem , consider bundling myQ devices to expand your home's security and access features.

What does the myQ Smart Garage® Video Keypad do?

The myQ garage door keypad lets you see and control who opens your garage door. Grant traceable access by assigning unique PIN codes for family, guests or service providers. Live stream HD video, receive real-time notifications and view history of garage door keypad entries by your household. If you're interested in expanding your home security, you can also get smart locks for your doors, offering the same level of control and convenience as your garage door. For full home surveillance, consider pairing your smart garage keypad with a wired outdoor security camera.

Does the myQ Video Keypad store recorded event footage for later viewing?

Your purchase of the myQ Video Keypad will come with a free 30-day trial of our myQ Video Storage Plan, which includes access to the last 7-days of your motion event recordings. If you choose to continue with a subscription after your trial, you will maintain access to garage footage recording history and other premium features.

Will my garage door opener work with the myQ Video Keypad?

The myQ Video Keypad is compatible with LiftMaster, Chamberlain, Craftsman, Raynor and AccessMaster garage door openers manufactured after 1993. garage systems can also be made compatible by adding on a Smart Garage® Control. Check compatibility here. Please note: The myQ Video Keypad will control a SINGLE garage door opener.

Can I use the myQ Video Keypad to open or close my garage door from the app?

Remote operation through the myQ app is only available if your keypad is paired to either a myQ-connected garage door opener or Smart Garage Control.

Does the myQ Video Keypad support in-garage delivery from Amazon or Walmart?

In-garage delivery from our retail partners (Amazon Key and Walmart+ InHome) is only available if your garage door keypad is paired to either a myQ-connected garage door opener or Smart Garage Control. If connected to a supported opener or hub, the myQ Video Keypad can enhance your in-garage delivery experience by capturing who comes in and out of your garage, offering added security and peace of mind.

How do I install the myQ Video Keypad?

To set up and mount the myQ video keypad, first select a suitable location near your door and install the myQ app. Follow the on-screen instructions to set up the myQ Video Keypad Secure the mounting bracket to the wall using screws provided in the kit. Attach the keypad to the bracket, making sure it clicks into place. Connect the keypad to your Wi-Fi network following the on-screen prompts. For detailed instructions and troubleshooting, consult the myQ video keypad manual that comes with your device.

How long does the myQ Video Keypad battery last?

The myQ Video Keypad battery life depends on several factors including temperature, signal strength, and selected motion strength. On average, you can anticipate the myQ Video Keypad to have a 1-month battery life if there are fewer than 30 events per day. The garage door keypad uses a rechargeable lithium-ion battery, and additional options are available for purchase online.