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As often as you go in and out of your garage each day, it can be stressful when your garage door doesn’t open. myQ Diagnostics can save you time and money if it’s an easy fix you can do yourself or remove the hassle of trying to find the right Dealer when you need one.
ADD A DEALER
Don’t wait until something goes wrong. Tag your Dealer’s contact information in the myQ app so you can quickly connect with them when you need help.
Know right away when there is an issue with your garage. Receive alerts and error codes in the myQ app and learn if it’s an easy fix, or if you need to call a Dealer.
SEND HEALTH REPORTS
Easily share your myQ Diagnotic health report with your Dealer from the myQ app to ensure they bring the right tools and parts needed for a rapid repair.
If you are an existing myQ user with a Wi-Fi enabled LiftMaster or Chamberlain brand garage door opener you’re ready to get started.
myQ Diagnostics works with select LiftMaster and Chamberlain branded garage door openers. If your garage door opener has one of the following logos, it is compatible: Wi-Fi® or Powered by myQ
If you are a myQ account owner, tap your account information in the top left corner of the home screen. Select “My Dealer” and then “Add a Dealer.” You can search by zip code, dealer name or participating Dealer ID and add to the app.
No, myQ Diagnostics is not an open data source. You are only sharing the data fields shown in the report and your contact information. Choose when to share a health report with a Dealer and stop sharing your device data status at any time. Shared reports will be automatically deleted from the dealer’s database after 30 days.