Can the myQ Video Keypad control multiple garage door openers?

The myQ Video Keypad will control a SINGLE residential garage door opener.

What does the myQ Smart Garage® Video Keypad do?

The myQ garage door keypad lets you see and control who opens your garage door. Grant traceable access by assigning unique PIN codes for family, guests or service providers. Live stream HD video, receive real-time notifications and view history of garage door keypad entries by your household. For full home surveillance, consider pairing your smart garage keypad with a wired outdoor security camera.

Does the myQ Video Keypad store recorded event footage for later viewing?

Your purchase of the myQ Video Keypad will come with a free 30-day trial of our myQ Video Storage Plan, which includes access to the last 7-days of your motion event recordings. If you choose to continue with a subscription after your trial, you will maintain access to garage footage recording history and other premium features.

Will my garage door opener work with the myQ Video Keypad?

The myQ Video Keypad is compatible with LiftMaster, Chamberlain, Craftsman, Raynor and AccessMaster garage door openers manufactured after 1993. garage systems can also be made compatible by adding on a Smart Garage® Control. Check compatibility here. Please note: The myQ Video Keypad will control a SINGLE garage door opener.

Can I use the myQ Video Keypad to open or close my garage door from the app?

Remote operation through the myQ app is only available if your keypad is paired to either a myQ-connected garage door opener or Smart Garage Control.

Does the myQ Video Keypad support in-garage delivery from Amazon or Walmart?

In-garage delivery from our retail partners (Amazon Key and Walmart+ InHome) is only available if your garage door keypad is paired to either a myQ-connected garage door opener or Smart Garage Control. If connected to a supported opener or hub, the myQ Video Keypad can enhance your in-garage delivery experience by capturing who comes in and out of your garage, offering added security and peace of mind.

How do I install the myQ Video Keypad?

To set up and mount the myQ video keypad, first select a suitable location near your door and install the myQ app. Follow the on-screen instructions to set up the myQ Video Keypad Secure the mounting bracket to the wall using screws provided in the kit. Attach the keypad to the bracket, making sure it clicks into place. Connect the keypad to your Wi-Fi network following the on-screen prompts. For detailed instructions and troubleshooting, consult the myQ video keypad manual that comes with your device.

How long does the myQ Video Keypad battery last?

The myQ Video Keypad battery life depends on several factors including temperature, signal strength, and selected motion strength. On average, you can anticipate the myQ Video Keypad to have a 1-month battery life if there are fewer than 30 events per day. The garage door keypad uses a rechargeable lithium-ion battery, and additional options are available for purchase online.

What is the myQ Smart Garage Camera™?

The Smart Garage Camera is a Wi-Fi® security camera that connects to your home Wi-Fi network. It lets you see and hear what is happening in your garage remotely and in real-time. Check in from anywhere in the world, using your smartphone. The camera is optimized for garage conditions. It is designed for a broad temperature range, comes with Wide Dynamic Range (WDR) for high contrast scenes and features a magnetic base so it easily attaches to the metal cover of any myQ® connected of garage door opener.

Do I need a bridge or hub to use the myQ Smart Garage Camera?

No. The Smart Garage Camera connects directly to your home Wi-Fi network. It can then be accessed using the myQ App.

How does the myQ Smart Garage Camera work with Amazon Prime in-garage delivery?

You receive an alert on your smartphone from the myQ App when your garage door is being opened by an Amazon delivery person. You can also see view that your delivery was secure and successful using the Smart Garage Camera.

Can I use the Smart Garage Camera without in-garage delivery?

Yes, the garage camera provides motion detection alerts, so you’re always aware of activity. You can view free live video footage anytime from the Smart Garage Camera to see that your family members have returned home safely. For comprehensive coverage inside your home, check out our Smart Indoor Camera to keep every room secure.

How much do video subscriptions cost?

• 7-Day plan video storage $3.99/month or $39.99/year

• 30-Day plan video storage $9.99/month or $99.99/year

How do I install the Smart Garage Camera?

The Smart Garage Camera has a magnetic base w/ adhesive disk accessory, so it easily attaches to the cover of any myQ connected garage door opener. You will need a strong Wi-Fi signal in your garage to connect the Smart Garage Camera to myQ via your home Wi-Fi network.

Where can I get additional support for myQ Smart Garage Camera?

Support.chamberlaingroup.com

1-Year Limited Warranty