Is there a subscription required for the my Outdoor Battery Camera after the 30 day free trial ends?

No, a subscription is not required for your battery-powered camera to work after the 30-day free trial. You will still be able to stream live video through the myQ app and receive notifications when motion is detected for free. Unlock optional enhanced features with a Video Monitoring plan, such as smarter notifications driven by AI, including face detection, person detection, and more to help you stay connected to home from anywhere. For further details, you can visit the monitoring plans page here.

What’s the difference between the myQ Outdoor Battery Camera and myQ Outdoor Wired Camera?

The Outdoor Battery Camera features a built-in rechargeable battery and operates wirelessly, offering 2K resolution and a motion-activated spotlight for enhanced security.
The Outdoor Wired Camera requires a USB cable for power and provides 1080p resolution.

How does the spotlight work?

The spotlight turns on with motion to deter nighttime intruders. It provides near-daytime visibility even in the darkest of conditions. The brightness can be adjusted or it can be turned off completely in the myQ app to conserve battery life.

How does motion detection work with the Outdoor Battery Camera?

The outdoor battery camera utilizes a PIR sensor for motion detection, this feature is included with the device. Users can fine-tune the motion sensitivity and opt for features such as video recording, person detection, face detection and more with a Video Monitoring Plan (sold separately).

Can multiple users access the camera feed simultaneously?

Yes, you can have multiple users access the camera feed simultaneously by adding guests and co-owners to your home security feed in the myQ app.

What are the privacy features of the Outdoor Battery Camera?

The Outdoor Battery Camera adheres to robust data privacy rules, including encryption of data transmission. For added protection, users can utilize the mute option available through the app for privacy.

Is the Outdoor Battery Camera compatible with other smart home devices?

Yes, the Outdoor Battery Camera is compatible with all myQ smart products and can be integrated with platforms such as IFTTT, extending your home security system’s capabilities.

Do I need a bridge or control to use the Outdoor Battery Camera?

No. The Outdoor Battery Camera connects directly to your home Wi-Fi network. It can then be accessed using the myQ App.

Can I use the myQ Solar Panel with indoor cameras or video doorbells? 

No—this solar panel is intended for the myQ Outdoor Battery Camera.

How much sunlight is needed for the solar panel to keep the camera charged?

For optimal performance under most conditions, install the panel in direct sunlight for at least 2 hours per day to maintain continuous power.

Will the camera and solar panel still work during cloudy or rainy days?

Yes, the camera has a battery. The solar panel may not fully charge the camera battery during prolonged bad weather, but the battery can last several months on its own without charging. 

Does temperature affect solar charging?

Yes. The camera will charge between 32°F–113°F. Extreme cold or heat can stop charging.

Are the myQ Solar Panel and Outdoor Battery Camera weather-resistant?

Yes, the myQ Solar Panel and Outdoor Battery Camera are weather resistant.

Do I need to clean the solar panel?

Yes. Dust or debris reduces efficiency. Wipe with a damp cloth periodically. 

Can the solar panel damage the camera battery?

No. The myQ Outdoor Battery Camera has a power management chip to prevent overcharging.