Is there a subscription required?

No, a subscription is not required for your camera to work after the 30 day free trial. You will still be able to stream live video through the myQ app and receive notifications when motion is detected for free. Unlock optional enhanced features with a Video Monitoring plan, such as smarter notifications driven by AI including face, person, and more to help you stay connected to home from anywhere. For further details, you can visit the monitoring plans page here.

Can the Video Smart Lock compatible with storm and glass doors?

No. This product is a deadbolt lock designed for standard entry doors. However, it can be installed on your main door even if you also have a storm or glass door in front of it.

Does the Video Smart Lock auto lock, and can it be programmed?

Yes. The lock includes an auto lock feature that can be enabled and adjusted in the myQ app. You can choose auto lock intervals of 30, 60, 90, 120, or 180 seconds.

Can the Video Smart Lock by rekeyed?

Yes. The lock can be rekeyed. using a Schlage mechanical keyway.

Will the Video Smart Lock work with doors that have a handle under the deadbolt?

Yes. The lock will work as long as the handle does not interfere with the deadbolt’s operation.

What is the power source for the Video Smart Lock?

The Video Smart Lock contains a rechargeable battery which can be removed and charged. Swappable standalone battery sold separately for zero downtime.

Is the Video Smart Lock compatible with other smart home devices?

The Video Smart Lock is compatible with all myQ Smart Products and can be be integrated with platforms such as IFTTT.

Do I need a bridge or hub to use the Video Smart Lock?

No, the Video Smart Lock connects directly to your home Wi-Fi network. It can then be accessed using the myQ app.

If the battery in the Video Smart Lock is depleted, how can i access my home?

In the event of the battery being fully depleted, you can either use the physical key to unlock the Video Smart Lock or you can connect a 9V battery to the terminal at the bottom of the device to give temporary power to the device to then use one of the credential methods to unlock the device.

Can other users of my house use the Video Smart Lock?

Yes, you can share the device with up to 15 co-owners with individual myQ accounts so that they can create their own credentials for unlocking the device.

What doors is the Video Smart Lock compatible with?

The Video Smart Lock is compatible with most standard wood or metal doors.
- Bore hole diameter: 2 1/8 in (54 mm)
- Door thickness: 1 3/4 in to 2 in (44 mm to 51 mm)
- Backset (distance from door edge to center of bore hole): 2 1/8 in (54 mm)

How many credentials can be set for each myQ account?

Each myQ account user can store up to 1 PIN, 1 Face and 4 Fingerprints. A primary owner can share the device with up to 15 co-owners with individual myQ accounts so that they can create their own credentials for unlocking the device.

Does the Video Smart Lock have a key?

Yes, the Video Smart Lock includes 2 physical keys.

Can I access the video feed remotely?

Yes, live streaming is available for free through the myQ app, allowing you to monitor your home anytime—from anywhere. Whether you're at work or on vacation, the myQ app allows you to view your doorbell camera feed remotely over Wi Fi, giving you peace of mind wherever you are.

Effortless Entry and Total Visibility: The myQ Secure View 3-in-1 Smart Lock

Experience the Peace of Mind That Comes with a Smarter Front Door. Upgrade your home security and make access simple with one device that does the work of three. The myQ Secure View 3-in-1 isn't just a smart lock; it’s a complete entryway solution that combines a high-definition camera, a doorbell, and a smart lock into one elegant design. By replacing your standard hardware, you gain total control over your home’s main access point, ensuring you never have to wonder who is at your door again.

Experience Seamless Security Tailored to Your Life

Unlock with a Glance Using Face Access; Experience the future of home entry. The built-in HD video camera enables Face Access, allowing the door to unlock simply by recognizing your face. It’s the ultimate hands-free convenience for when your arms are full of groceries or gear. *Face Access and Fingerprint Scanner not available in IL or TX.

Instant Access with Advanced Fingerprint Scanner: Stop fumbling for keys at the bottom of your bag. With our integrated fingerprint scanner, you can unlock your home in under a second. It’s the fastest way to enter, allowing you to save multiple prints so every family member enjoys personalized, keyless entry.

See, Hear, and Speak from Anywhere: Stay connected to your home no matter where you are. The integrated camera and two-way audio turn your smart lock into a video doorbell. Greet guests, give instructions to delivery drivers, or screen visitors in real-time through the myQ app, providing an extra layer of safety before you ever open the door.

Why Homeowners Trust the myQ Ecosystem

When it comes to protecting what matters most, the details make the difference. The myQ Secure View is engineered for durability and style, designed to withstand the elements.

As a leader in access solutions, Chamberlain has earned the trust of millions of families with their garage door openers. We’ve spent decades securing the garage, and now we’re bringing that same reliability to your front door. Whether you prefer the speed of a fingerprint scan, the ease of Face Access, a secure PIN code, the remote flexibility of the myQ app, or a key, you have the freedom to move through your front door with confidence. Five easy ways to enter your house: the choice is yours.

• Ultimate Convenience: Forget about lost keys or lockout calls to the locksmith.
• Simple Setup: Designed to fit most standard doors, you can upgrade your security and connect to Wi-Fi in minutes.
• One App, Total Control: Manage your garage and your front door from a single, intuitive interface.

Elevate Your Home Security Today

Don't settle for a basic lock when you can have a smarter entryway. Transform your front door into a secure, welcoming entryway with the myQ Secure View 3-in-1 Smart Lock and enjoy the simplicity of a truly connected home. Don’t forget to add the myQ Chime to receive an audible alert inside your home.