Time-consuming manual work
Scheduling coordinators spend much of their day reading, interpreting, and responding to appointment requests
Your team shouldn't be a human email router
Missed requests create delays
Busy inboxes can lead to overlooked emails, missed appointments, and unnecessary fees
Carriers want faster answers
Slow responses create friction and drive more follow-up emails from carriers and partners
More staff isn't a long-term fix
Adding staff increases costs and training needs without solving growing inbox volume
Three steps. Zero manual work.
Email arrives
A scheduling request arrives from a carrier, broker, or dispatcher
myQ handles the details
Scheduling Agent reviews the request, gathers missing information, and communicates with the sender automatically
Appointment confirmed
Once complete, the appointment is booked in myQ Enterprise and a confirmation is sent to the carrier
What changes when AI handles your inbox
90%+
less time spent scheduling
Free your team from inbox management so they can focus on keeping operations running smoothly
24/7
always-on scheduling
AI processes appointment requests around the clock, including nights, weekends, and holidays
0
missed emails
Every scheduling request is read, understood, and acted on automatically
1
connected platform
Native to myQ Enterprise and built around your facility constraints, no separate integrations or tools required
More than an email reader. A scheduling expert.
Intent-aware scheduling
Understands whether an email is a new request, reschedule, cancellation, or inquiry and takes the appropriate action
Smart follow-up
Follows up automatically when more information is needed to complete a booking and resumes scheduling once the details are received
Conflict-aware scheduling
Checks availability and facility constraints before booking, and suggests alternative times when needed
Complete audit trail
Capture a complete history of every email, decision, and appointment for visibility and compliance