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FAQs
Can I buy a new Pet Portal?
We’re sorry, myQ Pet Portal is sold out. Stay tuned for future exciting products from myQ.
Will the Sensor work with my current pet door?
Replacement sensors are only compatible with existing myQ Pet Portal doors and will not work with other pet doors.
Where can I get support for my Pet Portal?
Give us a call at 844-myQ-PETS (844-697-7387) or send us an email at woof@myqpetportal.com.